JoiFUL (Joint Follow-Up Log)

For large scale operations, Komatsu offers the JoiFUL (Joint Follow-Up Log) program, in which Komatsu Group companies, distributors and customers regularly meet to discuss ways of improving operating efficiency and reducing operating costs of deployed machines. In the meetings, all parties identify problems, define solutions, set the deadlines for follow-up work, and confirm the results mutually for successful mining/quarry operations. JoiFULs and continuous improvement as part of the Komatsu philosophy and success .... working with our customers to improve relationships and retention is what we enjoy.

Basic Concepts of JoiFull